About our products
What are net carbs?
Net carbs are digestible carbs-carbs that are absorbed by the body. To determine net carbs, subtract the amount of fiber from the total carbohydrates.
Are Fiber Gourmet products kosher?
Yes, all of our products are kosher certified. Most products are OU Pareve except for mac and cheese which is OU-D (Dairy)and the Thinables which are certified OU-D. The flour is certified Pareve by the CRC.
Are Fiber Gourmet products gluten-free?
Not at this time, but we are always working on new products! Be sure to sign up for our emails and follow us on Facebook and Instagram so you’ll be the first to know when new products launch.
What can I make with the flour?
Our high fiber flour works wonderfully for cakes, cookies, muffins, brownies,and the like. It is not recommended for bread-type products.
Why has the pasta cooking time changed?
Our pasta is now made in Italy. In Italy, flour is kneaded longer and dried slower. This helps the pasta stand up well to the rigors of cooking, allowing for a perfect "al dente" texture. If you prefer your pasta softer, please cook it a little bit longer. Also, make sure you are using enough water, since using too little water will stew instead of boiling the pasta.
What happened to the linguine, and the challah? I can no longer find them on the site.
Any products no longer on the website have been discontinued due to supply/manufacturing issues.
We apologize for the inconvenience this might cause, and hope you will continue to enjoy all of our other delicious Fiber Gourmet products.
If you are looking for linguine, we suggest you try our delicious spaghetti. We know you’ll love it.
Our Challah bread and rolls have a very short shelf life. Due to this, it has become cost prohibitive to continue shipping the product timely to guarantee freshness.
Shipping and Returns
What are your shipping and handling policies?
Please click here to see our shipping and handling policies.
Do you offer free shipping?
Yes, we offer free shipping on orders $60 and above. The only exceptions at this time are Alaska and Hawaii, for these orders the shipping rate will vary on the weight of your order.
How can I return my order?
For our standard return policy ad terms of service, click here .
Can I cancel my order?
We cannot guarantee that we will be able to cancel your order before it is shipped but we will try our best!
Email us immediately and we’ll see what we can do.
Do you ship internationally?
Not at this time. Please visit netrition.com to purchase our products outside the USA. For Canadian orders please visit lowcarbcanada.ca