Not at this time, but we are always working on new products! Be sure to sign up for our emails and follow us on Facebook and Instagram so you’ll be the first to know when new products launch.
FAQ
TRANSPARENCY WITH
FIBER GOURMET
Our goal is to always inform the customer with what they're eating, and how it's beneficial to them.
FREQUENTLY ASKED QUESTIONS
Are Fiber Gourmet products gluten-free?
Are Fiber Gourmet Products kosher?
Yes, all of our products are kosher certified. Most products are OU Pareve with the exception of mac and cheese which is OU-D (Dairy).
Didn’t you used to sell bulk pasta?
Our bulk pasta manufacturer closed down and our current manufacturer doesn’t offer the bulk option.
I used to purchase products that I can no longer find on your site. Where did they go?
Any products no longer on the website have been discontinued due to supply/manufacturing issues. We apologize for the inconvenience.
Do you ship internationally?
Not at this time. Please visit netrition.com to purchase our products outside the USA. For Canadian orders please visit lowcarbcanada.ca.
What are net carbs?
Net carbs are digestible carbs-carbs that are absorbed by the body. To determine net carbs, subtract the amount of insoluble fiber from the total carbohydrates.
RETURN POLICY.
In order to maintain the quality and freshness of our products, we can only accept returns that are shipped back to us within 14 days of the arrival date.
The customer pays return shipping fees. Fiber Gourmet is not responsible for any return shipping costs.
COVID-19 Update: At this time all sales are final and no returns are accepted.
No Refund/Cancellation Policy
Orders cannot be cancelled. Please look over your order carefully prior to completing your purchase. Once an order is placed, we cannot make any changes to the items in the order or to the shipping address.
Shipping Policy
Fiber Gourmet does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered. We recommend all customers order Route Parcel Protection (for orders under $100 only) to ensure the package is replaced in the event of a missing, stolen or damaged package.